MyCleanerHub is an online platform that connects customers with independent cleaners. Customers can post their cleaning needs or directly reach out to cleaners, while cleaners can showcase their services, availability, and pricing. The platform makes it simple to find affordable and reliable cleaning help.

We prioritize fair and transparent pricing. Since every cleaner sets their own individual rates, you, as the customer, also determine your preferred price range for the cleaning service. You can browse cleaner profiles and compare their rates to find the best fit for you.

No, MyCleanerHub is just an online platform where independent cleaners can offer their services.

You can reach out to them directly through the platform’s messaging feature. This allows you to discuss all the details. There’s no booking or payment system on MyCleanerHub, so you and the cleaner agree on the details together.

Use the integrated chat on the website to discuss any special requests with your cleaner in advance. You can also note all your preferences and priorities on a checklist, which will help your cleaner focus on what matters most to you.

You can choose whether to provide your own cleaning supplies or have the cleaner bring their own. Ensure that all provided items are in good working condition for the best cleaning results. After the first cleaning, you can also ask your cleaner if any additional supplies will be needed going forward.

Please ensure that your cleaner has access to your home at the agreed time. We recommend personally greeting your cleaner for the first cleaning appointment. This allows you to give them a tour of your home and discuss any instructions or preferences.

If you’re not fully satisfied with the cleaning, kindly share detailed feedback with your cleaner about what could be improved. For every new customer they need to learn their specific preferences and understanding what matters most to you is key for better results next time.

Since all details of the cleaning service are arranged directly with your cleaner, please make sure to inform them about any changes or cancellations.

We recommend securing valuable items during the cleaning. If something goes missing, you should contact the cleaner as soon as possible and get his statement to this matter.

Since the cleaners are independent contractors and are not employed by MyCleanerHub, MyCleanerHub is not responsible for any damages that may occur during the cleaning. We recommend discussing any concerns directly with your cleaner beforehand to ensure everything goes smoothly.